Shipping and Payments
At Lior Artisan Studios, we take pride in crafting exclusive, high-quality jewelry pieces using advanced technology and premium materials, handmade in Europe. Below you’ll find detailed information about our shipping options, delivery times, and payment policies.
Shipping Options and Costs
We offer Standard and Express Shipping for domestic and international deliveries. The estimated delivery times and costs vary depending on your location:
Austria
Shipping Option | Delivery Time (Business Days) | Price |
|---|---|---|
POST Express | 1-2 | €12.00 |
POST Standard | 2-3 | €7.00 (free for orders above €150) |
Germany
Shipping Option | Delivery Time (Business Days) | Price |
|---|---|---|
DHL Express | 1-2 | €18.00 |
POST Standard | 2-3 | €9.00 (free for orders above €150) |
Switzerland
Shipping Option | Delivery Time (Business Days) | Price |
|---|---|---|
DHL Express | 1-2 | €20.00 |
POST Standard | 2-3 | €15.00 (free for orders above €200) |
Europe (Category 1 – Belgium, Czechia, Denmark, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Liechtenstein)
Shipping Option | Delivery Time (Business Days) | Price |
|---|---|---|
DHL Express | 1-2 | €18.00 |
POST Standard | 2-4 | €9.00 (free for orders above €200) |
United States
Shipping Option | Delivery Time (Business Days) | Price |
|---|---|---|
FedEx Priority | 1-3 | €28.00 |
*Delivery time excludes customs processing.
Made-to-Order and Custom Pieces
As many of our products are handcrafted and made-to-order, production and delivery for certain items may take up to 6-8 weeks. This includes:
Items that are temporarily out of stock.
Custom designs tailored specifically to your preferences.
We value transparency and will communicate with you throughout the process to keep you informed. You will receive a notification as soon as your order is ready to ship.
International Shipping
We ship worldwide to many countries. Please note that for shipments outside the EU, additional import duties, taxes, and fees may apply. These costs must be covered by the recipient. For further information, we recommend contacting your local customs authority.
Payment Options
We offer secure payment methods powered by Stripe, ensuring a smooth and protected checkout process. Available options include:
Credit/Debit Cards (Visa, Mastercard, American Express)
Apple Pay and Google Pay
PayPal
Klarna (Buy now, pay later)
Sofort (Direct Bank Transfer)
iDEAL and Bancontact
Shipping Notification
Once your order has been dispatched, you will receive a confirmation email with a tracking link to monitor your package’s journey in real time.
Important Notes
Express shipping applies only to the delivery process. It does not accelerate the production time for custom-made or personalized items.
If unexpected delays occur, our team will reach out to inform you and provide updates on your order.
We are not responsible for delays caused by the shipping provider or customs clearance.
Contact Us
If you have any questions about your order, shipping, or payment, feel free to reach out to us:
📧 Email: info@lior-jewellery.com
Get in touch
We would love to hear from you! Whether you have a question, need assistance, or simply want to share your thoughts, our team is here to help. Reach out to us, and let’s connect.
